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How to make the Sprint HTC Mogul not crash



When I first received my new phone and reviewed the HTC Mogul, I found that the frequency that the device crashed was “pretty annoying”. Well I had loaded it up with lots of apps that ran in the background, some apps I didn’t need that uncleanly uninstalled (and has registry item missing messages), some items that turned on whenever a data connection was available, etc. The thing was a hog. I’m sure it consumed the full amount of RAM available on boot.

Eventually the device came to crash once a day or more. Then the phonepocalypse happened, while I was on a road trip with some buddies, the phone decided to not turn on at all. Soft reset after soft reset, it would get to the BIOS screen, then never proceed to the WM6.1 loading screen. I really thought that the device was fried. Fortunately, I hard reset the device (meaning erase all data and restore to factory defaults, and it was able to boot again. All was not lost. (All data especially wasn’t lost thanks to dashwire, man that app is rad for Windows Mobile devices.)

So I decided to give DCD’s trimmed mogul ROM a try. Following the instructions the entire install took less than an hour. All of the files that were required for the install are available from his repository of files, of course. From a software fully updated (from HTC.com) factory reset device, I installed NueSPL 3.47 by putting it on my MicroSD card and running it. I then ran “dcd_titan_3.3.4.exe” from my computer with Mogul attached via USB. It took care of the rest. Once the install process finished, I installed “dcd Sprint Carrier 20081020.cab” from my MicroSD card by putting it on there, installing it, then going to Settings => Connections => Update PRI on the phone, which allowed it to provision the device to be on the Sprint network.

All is now well, it has been about a week without needing to do a software reset, and without crashing. I have been avoiding some obvious culprits as I previously noted:
* too much ram utilized (The trimmed rom really helps here.)
* not using the slide out keyboard (I found that this was causing the crash many times. No idea why.)
* letting the battery get too low (A fresh install really helps here.)

I noticed that the wifi still doesn’t work, so that is definitely a defect with this particular phone, not the model as a whole.

So in summary, for the low amount of RAM on the HTC Mogul, a slimmed down custom ROM is absolutely the way to go to make it stable.



1 Comment »

  1. gravatar

    Teh Blarg » HTC Touch Pro on SERO Said,

    February 24, 2009 @ 6:53 pm

    […] to say that my HTC Mogul (PPC 6800) was broken would be a huge understatement. I was optimistic of the phone for awhile, but […]

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