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Dell 700m Audio Issue



I’ve been having an audio issue with my 700m. The audio wouldn’t work at all. At first I thought it was a driver issue, because the problem first surfaced when I reformatted the system. Upon further investigation, I realized that the sound was only broken when the screen was raised above about 20% from being closed.

So I called in a Dell support ticket Thursday to replace the onboard speakers, and someone called me Monday ready to replace it. During the replacement, he mentioned that the issue was quite common, and it was due to the fact that the audio cable were cut or caught on something. An image confirmed that (notice the cuts). This was due to the cords not being correctly placed back onto the motherboard (from when the motherboard was replaced).

But the support guy came and in about 15 minutes he replaced the LCD, which happen to house the onboard speakers. The new display is crisp and clear (and clean), and also fixed a sticky release latch that was an issue.

Works and looks great now, another testament to Dell’s support and why everyone should get as long a Dell warranty as humanly possible. And on that note, year 1 of 3 of my Dell extended warranty has passed. I will probably sell the 700m before the warrantly is depleted.



4 Comments »

  1. gravatar

    Raybdbomb Said,

    June 4, 2006 @ 4:00 pm

    I received a phone call from a Dell representative thanking me for this post. I had no idea it would be read by a Dell representative… 🙂

  2. gravatar

    Erich Renner Said,

    November 27, 2007 @ 4:30 pm

    Hi there. I’m having the same problem with my 700m. Can you tell me how you (or the tech guy) managed to deconstruct the front panel to expose the wires? I’m thinking of trying to fix this myself…

  3. gravatar

    Raybdbomb Said,

    November 27, 2007 @ 6:23 pm

    Did you check out the Dell Inspiron 700m Service Manual?

  4. gravatar

    Building Remedial Preservation winchcombe Said,

    November 18, 2018 @ 7:01 pm

    Can you tell us more about this? I’d love to find oout
    some additional information.

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